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Delivery and delivery deadlines
DELIVERY DEADLINES
All orders placed during the week (Monday to Friday) will usually be shipped the next business day or within 3 business days at most. The final delivery date depends on the courier or postal service provider, usually 1 to 2 business days after the order has been shipped.
For products that are not in stock or are supplied to order, the delivery time is expected to be 10 – 14 business days after receipt and approval of the order. The buyer will be notified of the delivery time by e-mail and/or phone.
The customer pays the delivery costs when paying for the ordered products in the online store odlicno.si:
- Slovenia: 4 €
- Croatia: 8 €
- Shipping cost for delivery within the EU (except Croatia): 15 €
- Shipping cost for shipping to other European countries: 17 €
- Shipping cost for shipping outside Europe: 30 €
Before receiving the delivered goods, you will receive an invoice by e-mail.
The online store covers the costs of packaging and packaging.
The seller is not responsible for delays by the postal service provider or for damage to the packaging.
The customer should inspect the received goods immediately and, in the event of any damage, contact the postal service provider so that they can draw up a report on the damage to the shipment together with the customer.
We reserve the right to extend the delivery period due to technical or other errors in the process. In this case, we undertake to notify the customer accordingly.
If we have not sent you any notification of your purchase and more than 5 business days have passed since you placed your order, please inform us by e-mail odlicno@hrib.si or by phone +386 (0)3 746 13 47.
DELIVERY
The contractual partner for delivery is Pošta Slovenije, which delivers packages in the morning. For orders over 50 €, shipping is free.